Store Policies

Return Policy

Thank you for shopping with us! We want to ensure your satisfaction with your purchase. Please review our return policy below for both physical and digital products, as well as in-person services:

Physical Products

If there is an issue with a physical product, we must be notified within 7 days of receiving the item. Please contact us with details of the issue. Before returning a physical item, you must obtain shipping authorization from us. Unauthorized returns will not be accepted. The cost of shipping for the return of a physical item is the responsibility of the shipper. Once we receive the returned item and verify its condition, we will provide an appropriate resolution, which may include repair, replacement, or refund.

Digital Products

There are no refunds or exchanges on digital products as they cannot be returned. Digital products are not provided with any warranty, implied or expressed, due to variations in systems. Please ensure compatibility before making a purchase.

In-Person Services

If an issue or defect occurs with the work we have done within 30 days of the service, please contact us with details of the issue. We will come out and repair the item to get it back in proper order. Defects that exist with the product(s) itself should be followed up with the manufacturer of the product. Please note that this guarantee does not apply to items that have been used in a manner not considered acceptable by the manufacturer or intentionally damaged or abused.

We strive to provide the best possible products and services to our customers. If you have any further questions or need assistance with a return, please don't hesitate to contact our customer support team.

Shipping Policy

Thank you for choosing our online store. We want to ensure a smooth and convenient shipping experience for our customers. Please review our shipping policy below:

Shipping Destinations

We currently ship physical items only to locations within the United States. We apologize for any inconvenience caused if you are located outside the United States.

Processing Time

The processing time for an order may vary depending on various factors such as product availability, order volume, and customization requirements. We recommend that customers with a specific deadline for receiving the product contact us before placing the order to confirm whether we can meet your deadline. Our team will do their best to process and ship your order promptly. However, please note that we cannot guarantee delivery by a specific date unless confirmed with our customer support team in advance.

Shipping Methods and Carriers

We utilize reliable shipping carriers to ensure the safe and timely delivery of your orders. The specific carrier and shipping method will depend on factors such as the destination, package weight, and shipping service selected during checkout.

Shipping Fees

Shipping fees will be calculated based on the destination, package weight, and shipping service chosen during the checkout process. The applicable shipping fees will be displayed before you finalize your order.

Order Tracking

Once your order has been processed and shipped, we will provide you with a tracking number, if available. You can use this tracking number to monitor the progress of your shipment and estimate the expected delivery date.

Delivery Issues

While we strive to provide a seamless shipping experience, please note that unforeseen circumstances or external factors beyond our control may occasionally impact delivery times. If you encounter any issues with the delivery of your order, please contact our customer support team, and we will assist you in resolving the matter to the best of our abilities.

We appreciate your understanding and cooperation regarding our shipping policy. Should you have any further questions or require clarification, please don't hesitate to reach out to our customer support team.